Terms of service
Terms of Service
Last updated: July 27, 2026
Overview
This website is operated by Combat Boots Jewelry. Throughout this website, the terms “we,” “us,” and “our” refer to Combat Boots Jewelry.
Combat Boots Jewelry provides this website, including the information, products, tools, and services available through it, subject to your acceptance of these Terms of Service.
By visiting our website, purchasing a product, submitting information, or otherwise using the website, you agree to these Terms of Service and the policies referenced within them.
Please read these Terms carefully. If you do not agree with them, you should not use the website or purchase products through it.
Our online store is hosted by Shopify Inc., which provides the ecommerce platform used to offer and sell our products.
1. Eligibility and Online Store Use
By using this website, you represent that you are at least the age of majority in your state, province, or place of residence. You may allow a minor dependent to use the website only under your supervision and with your permission.
You may not use our website or products for an illegal or unauthorized purpose.
You may not:
• Violate any applicable law or regulation
• Infringe upon the rights of Combat Boots Jewelry or another person
• Introduce viruses, malware, or harmful code
• Attempt to interfere with the website’s operation or security
• Use automated systems to scrape, copy, or collect website content without permission
• Use false information or impersonate another person
• Engage in fraudulent purchasing or payment activity
We may restrict or terminate access to the website when we reasonably believe these Terms have been violated.
2. General Conditions
We reserve the right to refuse service, cancel an order, or limit access to the website when reasonably necessary to:
• Protect Combat Boots Jewelry or our customers
• Prevent fraud or unauthorized transactions
• Enforce these Terms and our store policies
• Comply with applicable law
• Address abusive, threatening, or disruptive conduct
We will not refuse service for an unlawful discriminatory reason.
You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any part of the website or its content without our written permission.
3. Product Information
We make reasonable efforts to describe and display our products accurately.
Product photographs, colors, sizes, measurements, finishes, and appearance may vary slightly because of:
• Screen and monitor settings
• Lighting conditions
• Photography
• Manufacturing variations
• The characteristics of natural or finished materials
Small variations that do not materially affect the product’s design or intended use are not necessarily defects.
Product descriptions, specifications, prices, and availability may be updated without prior notice.
We may discontinue a product or limit available quantities at any time.
4. Jewelry Care
Jewelry may naturally experience wear or changes in appearance over time.
Customers are responsible for following any care and maintenance instructions provided with the product or published on our website.
Damage or discoloration caused by improper care, chemical exposure, misuse, accidental damage, unauthorized repairs, or normal wear and tear may not qualify for a return, exchange, or warranty replacement.
5. Prices and Payments
All prices are shown in United States dollars unless otherwise stated.
Prices may change without notice. A price change will not affect an order that has already been accepted and paid for unless the original price resulted from an obvious error.
Applicable taxes, shipping costs, and other charges will be shown during checkout when required.
Payments are processed through Shopify and the payment providers available at checkout. Combat Boots Jewelry does not directly store complete credit card numbers.
You agree to provide accurate and current billing, shipping, payment, and contact information.
6. Orders
Submitting an order does not guarantee that the order will be accepted.
We may refuse, limit, or cancel an order when:
• A product is unavailable
• Pricing or product information contains a material error
• Payment cannot be verified or authorized
• The order appears fraudulent or unauthorized
• The order violates purchase limits
• The order appears to be placed by an unauthorized reseller
• We cannot legally or reasonably fulfill the order
If we cancel a paid order, we will issue a refund to the original payment method for the canceled amount.
When reasonably possible, we will notify you using the email address or telephone number provided with the order.
7. Order Changes and Cancellations
Contact us promptly when you need to request an order change or cancellation.
We cannot guarantee that an order can be changed or canceled after it has entered processing, production, packaging, or shipment.
Personalized, customized, or specially produced items may not be eligible for cancellation once production has begun.
8. Shipping and Delivery
Shipping and delivery estimates are provided as estimates and are not guaranteed delivery dates.
Delivery may be affected by circumstances outside our control, including:
• Carrier delays
• Weather
• Incorrect or incomplete addresses
• Holiday volume
• Customs processing
• Transportation disruptions
• Events affecting the delivery location
Customers are responsible for providing a complete and accurate shipping address.
Contact us promptly if you discover an address error. We cannot guarantee that an address can be corrected after an order has shipped.
Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.
9. Returns, Refunds, Exchanges, and Warranty Coverage
Returns, refunds, exchanges, and warranty claims are governed by our published Returns, Refunds, Exchanges, and Warranty Policy.
The general return period for eligible necklaces, chains, and bracelets is 30 days from delivery.
The Combat Boots pendant is covered by a separate one-year limited warranty, subject to the terms, exclusions, care requirements, and claim procedures stated in that policy.
Customers must contact Combat Boots Jewelry before returning a product.
Nothing in these Terms eliminates any consumer right that cannot legally be waived.
10. Gift Cards and Sale Items
Gift cards cannot be returned or exchanged for cash except where required by law.
Sale and clearance items are final sale unless the item arrives damaged, defective, or incorrect, or unless otherwise required by law.
Additional terms displayed with a promotion, discount, or sale become part of that offer.
11. Promotions and Discount Codes
Promotions and discount codes may be subject to:
• Expiration dates
• Product restrictions
• Minimum purchase requirements
• Quantity limitations
• One-time-use restrictions
• Restrictions against combining offers
Unless otherwise stated, discounts cannot be applied retroactively to completed purchases.
We may cancel or correct a promotion affected by fraud, misuse, technical errors, or inaccurate information.
12. Intellectual Property
The Combat Boots Jewelry name, logos, boot designs, jewelry designs, product names, photographs, artwork, graphics, written content, page layouts, and other website materials are owned by or licensed to Combat Boots Jewelry.
These materials may be protected by trademark, copyright, trade dress, and other intellectual-property laws.
You may not use, reproduce, modify, manufacture from, distribute, sell, publish, or create derivative works from our designs, images, trademarks, or website content without our prior written permission.
Purchasing a product does not transfer ownership of any trademark, copyright, design right, mold, production file, photograph, artwork, or other intellectual property.
Unauthorized use of Combat Boots Jewelry’s intellectual property may result in legal action.
13. Reviews, Photographs, and Customer Submissions
You may submit product reviews, comments, testimonials, photographs, or other content when those features are available.
You remain responsible for the content you submit.
By voluntarily submitting content for publication, you grant Combat Boots Jewelry permission to use, reproduce, edit for length or formatting, display, and share that content for store, customer-service, and marketing purposes.
This permission does not apply to private customer-service communications unless you separately authorize us to publish them.
You may not submit content that:
• Is false or misleading
• Violates another person’s privacy or intellectual-property rights
• Is threatening, abusive, obscene, or unlawful
• Contains malware or harmful code
• Uses another person’s identity without authorization
• Promotes fraudulent or illegal activity
We may decline to publish or may remove submitted content that violates these Terms.
We are not required to compensate customers for voluntarily submitted reviews or other content unless we agreed otherwise in writing.
14. Third-Party Services and Links
Our website may use or link to services operated by other companies, including Shopify, payment processors, shipping carriers, social-media platforms, and other service providers.
Those companies operate under their own terms and privacy policies.
Combat Boots Jewelry does not control and is not responsible for the content, availability, privacy practices, security, or actions of independent third-party websites or services.
A link to another website does not necessarily mean that Combat Boots Jewelry endorses that website or its products.
15. Personal Information
Our collection and use of personal information are governed by our published Privacy Policy.
Questions or requests concerning personal information should be sent to:
16. Errors and Inaccuracies
Occasionally, the website may contain errors or omissions involving:
• Product descriptions
• Prices
• Promotions
• Shipping charges
• Availability
• Delivery estimates
• Product photographs or specifications
We may correct errors, update information, or cancel an affected order when necessary.
When we cancel a paid order because of a material website error, we will refund the affected amount to the original payment method.
17. Website Availability
We do not guarantee that the website will always be uninterrupted, available, secure, or error-free.
The website may occasionally be unavailable because of maintenance, updates, technical problems, service-provider interruptions, security concerns, or events outside our control.
We may modify, suspend, or discontinue a website feature when reasonably necessary.
18. Product Warranty Disclaimer
The Combat Boots pendant is covered by the one-year limited warranty described in our Returns, Refunds, Exchanges, and Warranty Policy.
Except for that written warranty, other express promises we make in writing, and warranties or consumer rights that cannot legally be excluded, products and website services are provided to the fullest extent permitted by law without additional warranties.
We do not promise that every product will satisfy every customer’s personal preferences or expectations when the product materially matches its description and is not defective.
19. Limitation of Liability
To the fullest extent permitted by law, Combat Boots Jewelry will not be responsible for indirect, incidental, special, punitive, or consequential losses resulting from the use of the website or a product.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
When liability may legally be limited, Combat Boots Jewelry’s total liability relating to a product purchase will not exceed the amount the customer paid for the product giving rise to the claim.
20. Indemnification
You agree to be responsible for losses, claims, or reasonable expenses arising directly from:
• Your unlawful use of the website
• Your material violation of these Terms
• Your infringement of another person’s rights
• Fraudulent or intentionally harmful conduct committed through the website
This section does not require you to accept responsibility for conduct caused solely by Combat Boots Jewelry.
21. Termination
These Terms remain effective while you use the website.
You may stop using the website at any time.
We may suspend or terminate access when we reasonably believe that a user has violated these Terms, engaged in fraud, threatened another person, interfered with the website, or created a security risk.
Terms that reasonably need to continue after termination will remain effective, including provisions concerning payment obligations, intellectual property, submitted content, limitations of liability, and dispute resolution.
22. Severability
If a provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
23. No Waiver
Our failure to enforce a provision of these Terms does not waive our right to enforce it later.
A waiver is effective only when it is made in writing by Combat Boots Jewelry.
24. Entire Agreement
These Terms, together with the policies and information incorporated into them, form the agreement between you and Combat Boots Jewelry concerning your use of the website and purchases through the store.
These Terms replace prior website terms covering the same subject.
25. Governing Law
These Terms and purchases made through our website are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Nothing in this section removes any consumer protection that applies to a customer and cannot legally be waived.
26. Changes to These Terms
We may update these Terms to reflect changes in our website, products, business practices, service providers, or applicable requirements.
Updated Terms become effective when they are posted on the website.
The date at the beginning of these Terms identifies the most recent revision.
Changes will not retroactively reduce rights relating to a purchase that was completed before the change unless the change is required by law or agreed to by the customer.
27. Contact Information
Questions about these Terms of Service should be directed to:
Combat Boots Jewelry
Email: lisa@combatbootsjewelry.com
Phone or text: 214-244-1791
Mail:
Combat Boots Jewelry
1638 Nina Drive
Grand Prairie, Texas 75051
United States
If there is no answer by telephone, please leave a voicemail or send a text message. Include your name and order number when your question concerns a purchase.